Covid-19 Update

Frequently asked questions

If I book a room for myself and my partner, will I have to share the Lodge with other people?

When you book accommodation at Alkina, regardless of whether you are a party of two or eight, you will have an entire Lodge to yourself.

What bedding configurations are possible?

Each Lodge has four bedrooms, the Master with an en-suite and three others that share a bathroom. Each of these rooms has a king-sized bed that can be split into two king singles. This allows us to be flexible in terms of the accommodation options, making us an ideal choice for families. However, if you are planning a romantic weekend for two, rest assured that you will have the entirety of a lodge and all of its facilities to yourself.

If you are interested in accommodating a larger group, for instance several families, a social or work-related group of colleagues, it is possible to book the other Lodges. Booking two Lodges will allow you to accommodate anywhere from 9 to 16 people. Booking the third Lodge will provide accommodation for up to 24 people.

Alkina Lodge depends on tank water. Is it safe to drink the water?

Alkina’s water supply consists of collected rainwater, stored in tanks. While this water is of an exceptional standard, to ensure the safety and peace of mind of our guests, each Lodge is fitted with a filtration and UV treatment system to guarantee the pristine quality of our water.

Is it okay to drive a rental car to the Alkina property? Is there somewhere to park?

Car rental companies sometimes specify that clients are not to take their vehicles off-road. While Parker’s Access Track and the Moonlight Head’s Road are not surfaced, they are well-established gravel roads and meet the requirements for standard driving surfaces. They are not “off-road” tracks.

Secure car parking is available at each of the Lodges. There is under-cover parking for one vehicle, and space for a second or third car if required.

Where is the nearest shopping centre?

Alkina Lodge is in a relatively remote location. The nearest towns, Colac and Apollo Bay are both an hour’s drive away. Of these two towns, Colac is larger and offers a more substantial range of supermarkets, restaurants, general shops and petrol stations.

Port Campbell is approximately 30 minutes drive and has a limited range of shops and restaurants (the supermarket is small and has a limited range). Timboon is approximately 40 minutes away, and offers a slightly larger range of shopping options than Port Campbell.

Laver’s Hill is approximately ten minutes drive. Yatzies Cafe offers take-away food and a very basic range of grocery items.

How far away are the Twelve Apostles?

From Alkina it is a fifteen drive to the Twelve Apostles Visitors’ Centre. This means Alkina is in the perfect position for you to explore not only the Twelve Apostles, but the many other attractions of the Shipwreck Coast.

Is it possible for someone to come and cook for us?

Alkina can organise take away style meals that we deliver to your lodge on request, we do however require 7 days notice.

How long is the drive from Melbourne?

If driving along the Great Ocean Road, we recommend allowing 6 hours to fully enjoy the drive.

If taking the inland route through Colac, Alkina can be reached in under 3 hours.

Is there anything specific that should bring to Alkina Lodge?

The lodges ‘breathe’ and can get chilly, so in winter, please bring appropriate clothing.

The lodges are designed to capture as much light as possible, if you would like to sleep in, we recommend bringing a sleeping mask.

Bike riders must complete a waiver and bring and wear their own safety helmet. Safety is your responsibility.

What is your cancellation policy?

All bookings cancelled 30 days or more before the day of arrival will receive a full refund, minus any credit card fees charged by our payment provider.

Any bookings cancelled between 15 days and 29 days of arrival will receive a 50% refund, minus any credit card fees charged by our payment provider.

All bookings cancelled within 14 days of arrival will not be refundable.

In the unlikely event of a code red fire day, we do not allow guests on the property and will provide a full refund. If you decide to cancel your booking for other weather events that inhibit you from travelling to us, then please refer to your travel insurance for any refunds.

We recommend using travel insurance for all guests coming to Alkina.